Contact Us
You must be 21 or older to gamble for real money in California. Gambling involves risk, and you can lose money. If it stops being fun, call 1-800-GAMBLER (1-800-426-2537) any time.
This is the page to use if you want to contact Online Casinos California: to report an error, suggest a correction, ask how we compare casino sites, or raise a concern about something on the site. We are an independent comparison publisher, not a casino. That shapes what we can and can't help with, so it's worth reading the next section first.
What we can help with, and what we can't
We can help with questions about the content on realwizeproductions.com. We can't see your casino accounts, and we don't run any of the sites we review.
| Your question | Right place to go |
|---|---|
| A fact on our site looks wrong or out of date | Contact us with the page and the detail |
| How we rate or rank casinos | Contact us, or read About Us |
| Questions about how we use the site, or its rules | Terms and Conditions |
| A delayed withdrawal, locked account, bonus dispute or verification request | The casino's own support team first |
| Concern about your gambling | Responsible Gambling and the helplines below |
Messages that help us respond
A short, specific message gets the fastest useful answer. Where you can, include:
- The page or casino name you're writing about
- The exact statement you think is wrong, and what you believe is correct
- Where you found the newer information, such as the casino's own terms page
- The date you checked it, in month/day/year format
Please don't send passwords, full card numbers, Social Security numbers or ID documents. We never need them.
Problems with a casino account or payout
We can't resolve disputes with operators, release funds or speed up a withdrawal. If you have a payout problem with a site such as Raging Bull, Magician Bet, Slots of Vegas, Uptown Aces, BetUS or any other site we list, here is a sensible order of steps:
- Re-read the terms. Check the wagering requirement, withdrawal limits, and whether the bonus restricts certain games or payment methods.
- Finish identity verification. Operators commonly ask for ID and proof of address before a first withdrawal. Missing documents are a frequent cause of delay.
- Use live chat or email support and keep screenshots and ticket numbers.
- Escalate in writing if the first answer doesn't resolve it, citing the specific term involved.
Availability of payment methods, currencies and features for US players can change, so confirm details on the operator's site before depositing.
Corrections, feedback and partnerships
We welcome corrections and reader feedback. We review factual corrections and update pages when we can verify the change. The publisher may earn a commission if you sign up with a listed operator through our links, but commission does not buy rankings or ratings. Our scores are editorial and are not customer-review scores. If you believe a page breaks that standard, tell us.
Operators can tell us about factual updates, but we don't sell placement or accept payment for favorable coverage.
Help if gambling is causing problems
If you or someone close to you is struggling, free, confidential help is available in the US and California:
- National Problem Gambling Helpline: 1-800-GAMBLER (1-800-426-2537), call or text, 24/7
- California: the state's problem-gambling resources, including CalGETS treatment services, can be reached through the same 1-800-GAMBLER line
Our Responsible Gambling page explains deposit limits, time-outs and self-exclusion tools, and how to use them. Never gamble money you need for bills, and never try to win back losses.
Eligibility and legal note
Online casino rules in the US vary by state and change over time, and this site is for information only. Nothing here is legal or tax advice, so consult a qualified professional about your situation. Players must be 21 or older, and readers are responsible for checking what is permitted where they live. Please be sure to read our Terms and Conditions as well.